Do you want to book in a relaxed manner, without having to worry about whether and how you can rebook or cancel should something come up? No problem, everything you can book with us in Explorer Hotels – whether it's a flexible rate, a bike deal or a family deal – you can rebook or cancel free of charge up to one day before arrival if there are restrictions due to the Corona virus (stay-at-home orders, a travel ban, etc.). You do not have to make any advance payment either, you simply pay on site in cash, or by EC or credit card.
If the following conditions apply to your booked stay, you can rebook or cancel free of charge.
- There is an official travel ban, travel restriction or travel warning for your place of residence or the hotel location due to the corona
- You are traveling from abroad and cannot travel due to the border being closed
- You or the person with whom you share a room must be placed in an officially ordered quarantine (proof required). If you have booked several rooms, the regular conditions apply to these rooms
- different rules apply for groups of 8 or more